The Basics of Vacation Planning& Start of Classes

Well, I have finally finished my on the job training and am now all alone to face the real world. Ive been two days without a trainer and so far it has been good. For those of you who are wondering what Vacation Planning really is...I decided I would explain it. Coming in to the program I really had no idea what Vacation Planning was..everyone told me something different. But, basically what we do is tickets sales. As a VP on top of ticket sales we also serve as greeters and Parade control (at least at th Magic Kingdom). Also, as I found out the other day, we also have to squeegee. While it wasn't as bad as i imagined, I had to wake up at 5:20 to get to work at 6:30 to squeegee the ground before the park opened. And as for my persona experience as a VP so far, its really been great! My first day with on the job training we started the new ticket system ( which we hadn't been trained in) but it all worked out. The good thing is, everyone is learning together so we aren't getting punished when we mess up. Ive really enjoyed the guest interaction (Ive on;y been yelled at 2 times). Obviously, some people get angrier easier than others, but overall all our guest have been pretty understanding. The hardest part I would say is the language barrier. We have a line we can call to translate between the guest and ourselves, but it is still hard to really get to know the guest and find out what they need through the translator. Just yesterday I had a man from Brazil come to my window at 1:56 ( I was suppose to close at 2) and he had a will call that was not in our system, seeing that he did not speak much English and we could not call his agency that booked the ticket because they were out of the country, it made it really hard to complete the transaction. What was suppose to be 4 minutes I had left quickly turned into 45. In the end he had to buy 2 more 4 day tickets..I felt bad but there was nothing else we could do. But all in all that is the basics of VP. Its a really awesome job, and it seems once people work here they seem to stick in the same place. Also, I just started classes this past week. I am taking Human Resources and Hospitality Management. I am getting credit for this classes through my school, so I should complete my minor while I am here at Disney! They both are 4 hours long! But all in all its not too bad! I am really excited about the HM class because we get to build our own businesses from the ground up presenting a business plan to make people want to go. HR is more of a notes class, but all in all it doesn't seem too bad either. These classes are on Tuesday and Friday so it should work out that I get those days off work always! (not everyone's works out that well though). The classes are also only once a week and they are 11 weeks long. So, its shorter than a normal college course and I still get credit so its a great deal. In other news the roommates and I decided to go to the Florida Mall today to kinda get out of Disney and into the rest of Florida. We had great bonding time at the mall, then had a nice dinner at Olive Garden. Tomorrow I have a 9 1/2 hour shift, so I am off to sleep so I can wake up! Night